Server
Support Options
Xandros Server – Standard Edition includes 90-days of installation technical support via e-mail. Xandros offers additional technical support via telephone and e-mail as an annual subscription or on a per incident basis.
| Subscription Period | Per Incident Support | Standard Annual Subscription | Premium Annual Subscription |
| Includes | Wide ranging support via e-mail or telephone. Four hour response time Monday – Friday 8:00-20:00 EST. | Wide ranging support via e-mail or telephone. Four hour response time Monday – Friday 8:00-20:00 EST. | Wide ranging support via e-mail or telephone. One hour response time 24 x 7. |
| 1 Incident | $225 | NA | NA |
| 5 Incidents | $1,125 | NA | NA |
| 1 Year Subscription | NA | $799 | $1,998 |
| 3 Year Subscription | NA | $1,998 | $3,748 |
Please visit our server technical support section for service level coverage and details.
Support subscriptions may be purchased when you purchase your Xandros Server, or anytime thereafter. Discounts are available when you purchase a server/support bundle. Please visit the Xandros Server pricing page for discount details.