Product Support
Xandros Server
Standard Per Incident Support
Standard per incident support allows you to buy discreet amounts of support as you require assistance or in groups of 5 incidents. The scope of the issues that are addressed by Standard support agreements is much wider than Basic support. Refer to the Server SLA Table for a complete list of what is covered by this support agreement.
| • 1 Incident | $225 |
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| • 5 Incidents: | $1,125 |
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| • Wide ranging support via e-mail or phone | ||
| • 4 hour response time | ||
| • Monday – Friday 8:00-20:00 EST | ||