Product Support
Xandros Desktop Solutions
Standard Per Incident Support
Standard per incident support allows you to buy discreet amounts of support as you require assistance or in groups of 5 incidents. The scope of the issues that are addressed by Standard support agreements is much wider than Basic support. Refer to the Desktop SLA Table for a complete list of what is covered by this support agreement.
| • 1 Incident | $39 |
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| • 5 Incidents: | $139 |
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| • Wide ranging support via e-mail or phone | • 4 hour response time | |
| • Monday – Friday 8:00-20:00 EST | ||