Support

User Forum

Guidelines

1. Stay on topic. Keep your messages relevant to the topic being discussed.
   
   
2. Personal attacks, or flaming, is not permitted and will not be tolerated.
   
   
3. Forums are accessible around the world and you may post in any language you wish. However, English is the predominant language of these forums so if you post a message in a language other than English, you may not get as many responses as if you posted in English. Posting a translated version will likely get you more responses more quickly. Try using a site like Babelfish http://babelfish.altavista.com to translate your message and the responses.
   
   
4. Profane language is not permitted and is not tolerated.
   
   
5. Limit your forum posting to constructive comments and do not interfere with topic threads which do not agree with your opinions.
   
   
6. If you believe another user’s posting have become seriously problematic, please e-mail us at [email protected].
   
   
7. Avoid resolving technical problems through private e-mail since everyone benefits from messages posted publicly in the forums.
   
   
8. Copyrighted material can only be posted in the forums with the permission of the copyright holder.
   
   
9. These forums are intended for support purposes only and postings for commercial purposes such as advertising are not permitted.
   
   
10. Post your question in the forum that is most closely related to your topic. If you are not sure which forum is best, post your message in the general discussion area.
    
    
11. Xandros provides these support forums to facilitate communication between Xandros Desktop users. Xandros staff also participate in these forums but Xandros makes no commitment to the resolution of problems posted in the forums. If you have critical support issues, contact Xandros Technical Support at support(at)xandros.com.
    
    
12. Users are encouraged to exchange advice and assist each other but you should be cautious when acting upon technical advice contained in newsgroup messages. Xandros disclaims any responsibility over the validity, accuracy or safety of the remedies provided in the forums by anyone other than Xandros staff.
    
    
13. Never disclose personal information such as passwords, registration numbers, credit card information, IP address, etc. on the forum. Xandros staff are clearly identified in the forum and will never request personal information through the forum.
    
    
14. Xandros forums may not be used to encourage any conduct that constitutes a criminal offense, gives rise to civil liability or otherwise violates any local, state, provincial, national or international law or regulation.
    
    
15. Attachments are not currently allowed in the Xandros support forums.
    
    
16. Xandros reserves the right to remove, without warning, any messaging that does not fall within the outlined criteria for message postings.
    
    
17. Xandros reserves the right to permanently revoke access to the forums by users who continually break these guidelines.